Returns
Page content
You can return the Bear Wrap within 30 days of the day it was delivered, as long as it is unopened and in its original packaging.
How to return it
Email youwereabear@proton.me with your order number before you send anything back, so we can tell you where to send it.
What we can take back
Unopened, unworn and unwashed, in the original packaging. Because this is clothing for babies, we can’t take back a wrap that has been opened or worn.
Return shipping
You pay to send it back, unless it arrived damaged or isn’t what you ordered.
Refunds
Once your return arrives and we’ve checked it, we refund your original payment method. Your bank or card provider may take a few more days to show it.
Damaged or wrong item
If your order arrives damaged or isn’t what you ordered, email us within 30 days of delivery with your order number and a photo. We’ll replace it or refund you, and you won’t pay return shipping.
Contact
You Were a Bear, Spoonbill Street, Nassau, New Providence, The Bahamas
youwereabear@proton.me
+1 (242) 808-5023