Terms

These terms apply when you buy from You Were a Bear (“we”, “us”), Spoonbill Street, Nassau, New Providence, The Bahamas.

Orders

When you place an order we email you to confirm it. We may cancel and fully refund an order if we can’t fulfil it, if a price was shown in error, or if we suspect fraud.

Prices and payment

The price you pay is the one shown at checkout, with shipping and any taxes added before you pay.

Delivery

Orders usually take 7 to 9 business days to prepare and dispatch, then about 2 days in transit. The shipping page has the detail.

Returns

You can return an unopened Bear Wrap within 30 days of delivery. The returns page has the detail.

Safe use

The Bear Wrap is outerwear for babies who are awake, with an adult watching: in your arms, in the pram, on a walk. By buying it you agree to use it this way.

• Not for sleep. It isn’t a sleeping bag, a sleep sack or a swaddle. Don’t put a baby down to sleep in it, in a crib, a bassinet or anywhere you aren’t watching.
• If they nod off. Take the hood off their head, open the front, and move them to their own flat sleep space without it.
• Not under car-seat straps. Buckle the baby in first, in thin layers, then lay a blanket over the top of the harness.
• Watch the heat. A sweaty neck, flushed cheeks or damp hair mean it’s time to open it or take it off. Take it off indoors.
• Keep the face clear. The hood sits behind the face. Nothing covers the nose or mouth.
• When it’s snug, it’s done. Go up a size, or stop using it.

The full guide is on the safe use page.

Care

Follow the care label on your Bear Wrap. Check it before each wear: if a seam, a fastening tab or the hood is damaged, stop using it and email us.

Not medical advice

Anything on this site about babies, sleep or safety is general information, not medical advice. Ask your paediatrician about your own child.

Our name and words

The You Were a Bear name, logo and writing on this site are ours. Please ask before reusing them.

Changes

We may update these terms. The version on this page on the day you order is the one that applies to that order.

Law

These terms are governed by the laws of the Commonwealth of The Bahamas. Nothing in them takes away rights you have under the consumer law where you live.

Contact

youwereabear@proton.me
+1 (242) 808-5023